Client

  • 4 Effective Onboarding Strategies

    Leave a Comment

    Employee retention has to be top of mind for every business. One of the best ways to improve in this critical area begins with a focused approach to the new-hire experience. Remember, the possibility that this ideal candidate may defect and work for a competitor not only should be a genuine concern but also an…

  • Onboarding: WHAT it is and WHY it matters

    Leave a Comment

    The textbook definition: The technique by which new hires are equipped with the knowledge, skills, and behaviors to perform effectively within the organizational structure. MPS Technical definition: The process that gives newbies all they need to know to both hit the ground running and achieve long-term success. Those first weeks and months at a new…

  • Let’s Celebrate Thanksgiving 2017 in Minnesota!

    Leave a Comment

    In the years following the first autumn harvest feast celebrated by the colonists and Indians at Plymouth, Massachusetts, in 1621, individual colonies and states observed days of Thanksgiving. In the midst of the Civil War in 1863, President Abraham Lincoln decreed Thanksgiving Day a national holiday to be held on the fourth Thursday in November.…

  • Cybersecurity #3 – Your Incident Response Plan

    Leave a Comment

    There’s no question whether or not your company needs an effective cybersecurity incident response(IR) plan. You need one. Every business needs one. Not convinced? Check out this sobering statistic from the Ponemon Institute: “90% of organizations that go offline due to a cyber-attack shutter their windows in the following two years.” Need more evidence? Remember the…

  • The Hallmarks of an Ethical Workplace

    Leave a Comment

    Name a business who doesn’t give a flying leap about ethical practices and a crystal ball will not be necessary to predict if that particular company will be around in a couple of years. There’s no disputing that ethics matter to the consumer. A reputation as an ethical business, in this age of the internet…

  • Cybersecurity #2 – Preventing Employee-Generated Security Breaches

    Leave a Comment

    The first step to preventing employee-generated security attacks is acceptance of the threat and an awareness of how these threats could play out within your organization. It can happen to anyone, anywhere, at any time. There’s absolutely no place for an “it won’t happen to us” mentality when it comes to cybersecurity. “Despite all the…

  • Cybersecurity #1- The Reality of the Threat

    Leave a Comment

    We get it. The very thought of a security breach sends shudders quaking through your body. It’s the stuff of nightmares and ulcers, sleepless nights and nervous ticks. In an attempt to calm the stress hormones raging through your bloodstream, you squash the traumatizing thoughts. Anyway, what are the chances a breach will happen at…

  • The Changing World of Passwords

    Leave a Comment

    Forget everything you were told in the past about creating passwords. Well, the pearl of wisdom about not leaving a sticky note of passwords attached to your computer screen—remember that one. And how about, “Keep your passwords confidential.”  An overtly obvious piece of advice that, nonetheless, still needs to be reiterated. Do not share passwords.…

  • Why Customer Service Always Matters – Even in Manufacturing 

    Leave a Comment

    Everyone knows that customer service is huge in retail and hospitality. It’s essential in the financial and healthcare realms too. But manufacturing? Yes, customer service matters in manufacturing.  It’s time all industries recognize the need to prepare and train their people for first-rate customer service via an established plan with a concentrated focus on servicing…